RETURNS
The customer can return the unsuitable product within 14 calendar days of receiving the shipment. The returned product must be in its original packaging, without signs of use. The completed return form should be enclosed with the return shipment and sent to the following address:
Omnipack Sp. z o. o.
Vanda Novak - The Return
49 Szczecinska Street
66-400 Gorzow Wielkopolski
Panattoni Park ramp T48
Phone: +48 502 177 712
We do not offer exchanges. To exchange a product, you must return it and then place a new order.
The funds for the return of the order will be refunded within 14 days from the date the warehouse receives the return. The refund will be made to the same payment method that was selected at the time of placing the order. In the case of orders sent cash on delivery, the refund will be made to the bank account provided on the return form.