COMPLAINTS
We strive to produce high-quality shoes. However, if the product you purchased fails to meet your expectations or exhibits defects, please let us know.
Please complete a complaint form and send it along with the images to: shop@vandanovak.com
After having investigated your complaint, our Customer Service will ask you to return the product with a completed complaint form to:
VANDA NOVAK - COMPLAINTS
ul. Rakowicka 11
31-511 Cracow, Poland
We ensure our clients are fully informed throughout the entire claims process.